Contact Us

Get in Touch to Experience Luxurious Scalp Care and Begin Your Journey to Wellness.

Contact Us

Get in Touch to Experience Luxurious Scalp Care and Begin Your Journey to Wellness.

FAQs

Disclaimer

General Treatment Questions

How long does a HeadSpa treatment last?

Our treatments typically last between 60 to 75 minutes, depending on the service you choose.

For optimal scalp and hair wellness, we recommend treatments every 3 to 4 weeks, though frequency may vary based on individual needs.

We provide a comfortable facial gown for you to change into before your treatment, so just come as you are and get ready to relax!

Before & After Your Treatment

Do I need to wash my hair before my appointment?

No, it’s not necessary. Our treatments include a thorough scalp cleanse as part of the experience.

We recommend booking your treatment between extension installations or before getting them, as some types can limit access to the scalp and affect product absorption.

Yes, your scalp and hair will be damp after treatments. We offer a rough blow dry to remove excess moisture but do not provide a full blowout.

Booking & Policies

Do you accept walk-ins?

No, we are appointment only. All sessions must be booked in advance to ensure availability.

We kindly ask for 24-48 hours’ notice for any cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee.

Yes! All of our gift cards are sold online as e-gift cards, making it easy to purchase and send them instantly.

Customizing Your Experience

Can I request a specific Esthetician or Cosmetologist?

Yes! You can request a preferred Esthetician or Cosmetologist when booking, and we’ll do our best to accommodate based on availability.

Yes! We provide private group sessions for special occasions like birthdays, bridal parties, and corporate wellness events. Contact us for details on group rates and availability.

At Sage HeadSpa, our treatments focus on relaxation and overall scalp wellness. However, we do not diagnose, treat, or cure any scalp disorders. If you have specific scalp concerns, we recommend consulting a healthcare professional.

Unfortunately, our treatments are not compatible with braids or locs, as they can interfere with the techniques and effectiveness of our services. We appreciate your understanding.

Our treatments involve lying on your back for an extended period, which may affect circulation, particularly in the second and third trimesters. For your safety and comfort, we recommend consulting your healthcare provider before booking a session.

Your comfort is our priority. If you experience any discomfort, dizziness, or concerns during your session, please let your therapist know immediately so we can make any necessary adjustments.

If you have a medical condition, we recommend speaking with your doctor before booking a session to ensure our treatments are safe and suitable for you. Your well-being is important to us!