Contact Us
Get in Touch to Experience Luxurious Scalp Care and Begin Your Journey to Wellness.
Contact Us
Get in Touch to Experience Luxurious Scalp Care and Begin Your Journey to Wellness.
FAQs
Disclaimer
- At Sage HeadSpa we do not claim to diagnose, treat or cure any scalp disorders.
- Not suitable for clients with hair braids or locs.
- Pregnancy: All of our treatments involves lying on your back for an extended period of time, which may potentially compress a major blood vessel leading to feelings of dizziness and reduced blood flow to the fetus, particularly in the second and third trimesters of pregnancy. While we strive to ensure comfort and safety during our treatments, pregnant individuals should consult with their healthcare provider before participating, as certain positions may not be suitable for their specific health needs.
General Treatment Questions
How long does a HeadSpa treatment last?
Our treatments typically last between 60 to 75 minutes, depending on the service you choose.
How often should I get a HeadSpa treatment?
For optimal scalp and hair wellness, we recommend treatments every 3 to 4 weeks, though frequency may vary based on individual needs.
What should I wear to my appointment?
We provide a comfortable facial gown for you to change into before your treatment, so just come as you are and get ready to relax!
Before & After Your Treatment
Do I need to wash my hair before my appointment?
No, it’s not necessary. Our treatments include a thorough scalp cleanse as part of the experience.
Can I get a treatment if I have hair extensions?
We recommend booking your treatment between extension installations or before getting them, as some types can limit access to the scalp and affect product absorption.
Will my hair be wet after the treatment?
Yes, your scalp and hair will be damp after treatments. We offer a rough blow dry to remove excess moisture but do not provide a full blowout.
Booking & Policies
Do you accept walk-ins?
No, we are appointment only. All sessions must be booked in advance to ensure availability.
What is your cancellation policy?
We kindly ask for 24-48 hours’ notice for any cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee.
Do you offer gift cards?
Yes! All of our gift cards are sold online as e-gift cards, making it easy to purchase and send them instantly.
Customizing Your Experience
Can I request a specific Esthetician or Cosmetologist?
Yes! You can request a preferred Esthetician or Cosmetologist when booking, and we’ll do our best to accommodate based on availability.
Do you offer group bookings or spa parties?
Yes! We provide private group sessions for special occasions like birthdays, bridal parties, and corporate wellness events. Contact us for details on group rates and availability.
Can Sage HeadSpa treatments help with scalp conditions?
At Sage HeadSpa, our treatments focus on relaxation and overall scalp wellness. However, we do not diagnose, treat, or cure any scalp disorders. If you have specific scalp concerns, we recommend consulting a healthcare professional.
Can I receive a treatment if I have braids or locs?
Unfortunately, our treatments are not compatible with braids or locs, as they can interfere with the techniques and effectiveness of our services. We appreciate your understanding.
Are your treatments safe during pregnancy?
Our treatments involve lying on your back for an extended period, which may affect circulation, particularly in the second and third trimesters. For your safety and comfort, we recommend consulting your healthcare provider before booking a session.
What should I do if I feel discomfort during my treatment?
Your comfort is our priority. If you experience any discomfort, dizziness, or concerns during your session, please let your therapist know immediately so we can make any necessary adjustments.
Can I book a session if I have a medical condition?
If you have a medical condition, we recommend speaking with your doctor before booking a session to ensure our treatments are safe and suitable for you. Your well-being is important to us!