Sage Headspa Privacy Policy

Privacy Policy

Sage HeadSpa, LLC (“Sage HeadSpa,” “Sage,” “we,” “our,” or “us”) respects the privacy of all users of www.thesageheadspa.com (the “Site”) and all users of our services (the “Services”). We are committed to protecting the confidentiality, security, and privacy of the information we collect.

This Privacy Policy explains how we collect, use, disclose, and protect information through our Site and Services.

By accessing or using the Site or Services, you agree to this Privacy Policy. Continued use of the Site or Services after changes are posted constitutes acceptance of those changes. If you do not agree, please do not provide personal information or use the Site or Services.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us. This may include, but is not limited to:

• Name
• Email address
• Telephone number
• Mailing address
• Date of birth
• Payment information
• Appointment and booking details
• Health or wellness information you choose to provide

(collectively, “Personal Information”).

Personal Information is collected through booking forms, intake forms, membership registrations, surveys, contact forms, and direct communications. We use this information only for the purposes for which it was provided unless otherwise disclosed in this Privacy Policy.

We may also receive information from third parties such as booking platforms, payment processors, or licensed estheticians involved in providing your services.

Non-Personal Information

We may automatically collect non-personal information such as:

• IP address
• Browser type
• Device information
• Operating system
• Approximate location data

This information is used to improve site functionality, security, and user experience.

Google Analytics

Sage HeadSpa uses Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as pages visited, time spent on the Site, and general usage patterns. Google Analytics may collect IP addresses but does not collect personally identifying information such as names.

Information collected via Google Analytics is used solely to improve our Site and Services. You may disable cookies through your browser settings to limit tracking. Google’s data practices are governed by Google’s Privacy Policy and Google Analytics Terms of Use.

How We Use Your Information

We use Personal Information to:

• Provide and manage services
• Process bookings and payments
• Communicate regarding appointments, services, and updates
• Manage memberships and accounts
• Improve operations, marketing, and customer experience
• Comply with legal and regulatory obligations

We may share Personal Information with trusted service providers who perform services on our behalf, such as scheduling software, payment processors, email and text communication platforms, analytics providers, and marketing tools. These providers are contractually restricted from using Personal Information for any purpose other than providing services to Sage HeadSpa.

Text messaging originator opt-in data and consent are not shared with any third parties.

We do not sell, trade, or rent Personal Information. Information may be disclosed if required by law, court order, legal process, or to protect the rights, property, or safety of Sage HeadSpa, our clients, or others.

Text Messaging and SMS Communications

If you provide your mobile phone number and opt in to receive text messages from Sage HeadSpa, we may send transactional, informational, or marketing messages related to appointments, services, promotions, or account activity.

• Message frequency may vary
• Message and data rates may apply
• Consent to receive text messages is not a condition of purchase
• You may opt out at any time by replying STOP

Text messaging opt-in data and consent will not be shared with third parties.

 

Cookies

Our Site may use cookies and similar technologies to enhance user experience and analyze performance. You may disable cookies through your browser settings, though some features of the Site may not function properly.

We do not track users across websites over time and do not respond to “Do Not Track” signals.

 

Security Measures

We implement commercially reasonable administrative, technical, and physical safeguards to protect Personal Information. Data transmitted through the Site is encrypted using SSL technology.

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

Storage of Information

All information is stored and processed in the United States. By using our Site and Services, you consent to the storage and processing of your information in the United States.

Children’s Privacy

Sage HeadSpa does not knowingly collect Personal Information from children under the age of 13. If such information is inadvertently collected, it will be deleted.

 

Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. This Privacy Policy applies only to information collected by Sage HeadSpa.

 

California Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to request access to, correction of, deletion of, or limitation on the use of Personal Information, subject to legal exceptions.

Requests may be submitted by emailing info@thesageheadspa.com. Verification of identity may be required. Requests may be limited as permitted by law.

Sage HeadSpa does not discriminate against individuals for exercising privacy rights.

 

Retention of Information

We retain Personal Information only for as long as reasonably necessary to fulfill business, legal, or regulatory purposes.

Policy Updates

We may update this Privacy Policy at any time. Updates will be posted on the Site. Continued use of the Site or Services after updates constitutes acceptance of the revised policy.

 

Contact Information

If you have questions about this Privacy Policy, please contact us:

Email: info@thesageheadspa.com

Website: www.thesageheadspa.com